Global Business Process Owner (m/f/d) Online Shop
- Marketing, Communication, PR
LAPP
We are a company with more than 5,000 employees, that stand up for cabel technology. With a consolidated annual turnover of 1.864 Mio. EUR in year 2021/22, 19 production sites and 41 sales companies worldwide, we are one of the leading providers.
You are looking for a global acting technology company and a family owned business in one?
Be a part of LAPP!
You are looking for a global acting technology company and a family owned business in one?
Be a part of LAPP!
Your tasks
- Design and implementation of new service offerings and related business processes in the eShop area in the context of our digital platform (portal, configurator and eShop).
- Continuous identification of business opportunities (e.g. through data analysis, UX studies, market trends)
- Continuous improvement of the multi-channel strategy, deriving strategies and actions together with the different sales departments
- Define and develop reporting frameworks for measuring, benchmarking and analyzing e-commerce data, taking into account different customer journeys
- Ensuring a close relationship with all business process owners and stakeholders in Lapp's international markets
- Manage external agencies, third party vendors and business partners to continuously optimize the customer experience
- Contribute to the definition and ongoing evaluation of data and analytics roadmaps and KPIs and role as end-to-end business process & data evangelist, as subject matter expert on industry trends, advancements and best practices
Your profile
- Completed studies in the field of economics, marketing or comparable training
- Several years of professional experience in B2B sales, eCommerce & direct marketing
- Sound knowledge of current IT technology trends, business & IT architecture and data management in the digital marketing & sales environment
- International team player with self-confidence, initiative, continuous improvement, enthusiasm for business processes and intercultural communication skills
- Independent customer- and result-oriented way of working
- Very good knowledge of project management
- Solid experience with agile working methods
- Business fluent in German and English
Good reasons for LAPP
- Variety of tasks and responsibilities & plenty of scope for ideas
- Value-based family business
- Global player with flat hierarchies
- Flexible working hours models & home Office
- Work life balance due to the possibility to swap shifts
- Social benefits and discounts such as job train ticket & private parcel acceptance
- Personnel development, onboarding & individual support
- Annual international soccer- & volleyball tournament
- Public transport connection directly at station „Lapp Kabel“
- Sports- & health activities and healthy canteen
- Consulting in social and care services
Contact
Lapp Service GmbH · Oskar-Lapp-Street 2 · 70565 Stuttgart
We are happy to answer any questions you may have in advance
We are happy to answer any questions you may have in advance
- Leonie Seitz
- HR Business Partner
- +49711/7838-3021