Inside Sales Reprensentativ (m/f/d)
- Stuttgart
LAPP
We offer all employees the freedom to develop and pursue new opportunities. Flexibility and personal responsibility are just as important to us as a family-friendly work environment. We value all our colleagues with their talents, ideas and perspectives.
After all, every personal contribution counts when it comes to meeting the needs of our customers from various industries together. Together we keep the industry alive: alive by LAPP – alive by YOU!
Your tasks
- Consulting and Customer Support: You accompany our customers throughout the entire sales process from inquiry to quotation to order placement. You provide advisory and solution-oriented support for all questions and concerns
- Building and Maintaining Customer Relationships: You are responsible for building and maintaining long-term, close relationships with our top customers. The focus is on customer needs as well as trustful and solution-oriented communication.
- Customer Analysis and Targeted Addressing: You conduct detailed customer analyses to identify needs and potentials. Based on these insights, you develop targeted addressing concepts and implement them successfully.
- Idea Development and Implementation: You independently develop ideas to further develop your customer district. You consistently implement these strategies to increase market share and sales.
- Campaigns and Activities: You carry out planned campaigns and activities to promote our products and services and to unlock new customer potentials.
- Order Processing and Logistics: You monitor and accompany customer orders, coordinate changes, ensure delivery dates, and handle logistical services as well as the provision of relevant documents (e.g., certificates, advisories).
- Documentation and Administration: You diligently document your sales activities in the appropriate tools (e.g., SAP, CRM) and ensure professional data maintenance. Additionally, you create reports and analyses to track sales activities.
- Market and Competitor Analysis: With the support of our market management, you stay informed about industry trends, competitors, and market developments to identify new opportunities and positioning strategies.
Your profile
- At least 3 years of experience in sales or business development
- Strong skills in building customer relationships and good interpersonal sensitivity
- Strategic thinking and problem-solving abilities
- Ability to work independently and as part of a team
- Strong understanding of the company's products and services
- Industry knowledge is an advantage
- CRM/SAP knowledge is an advantage
- Initial experience with AI programs
- Language skills in German & English
- Technical understanding is an advantage
Good reasons for LAPP
- Variety of tasks and responsibilities & plenty of scope for ideas
- Value-based family business
- Global player with flat hierarchies
- Flexible working hours models & home office
- Work life balance due to the possibility to swap shifts
- Social benefits and discounts such as job train ticket & private parcel acceptance
- Personnel development, onboarding & individual support
- Annual international soccer- & volleyball tournament
- Public transport connection directly at station „Lapp Kabel“
- Sports- & health activities and healthy canteen
- Consulting in social and care services
Contact
- Frank Uhlemann
- HR Business Partner
- +49711/7838-3020
