(Global) Digital Service Sales Manager (m/f/d)
- Lapp Service GmbH
LAPP
We are a company with 5.551 employees who are committed to cable technology. With a consolidated annual turnover of 1.92 billion euros in 2022/23, 21 production sites worldwide and 36 countries with their own sales companies, we are one of the leading suppliers.
Are you looking for an employer who can offer you both the exciting business world of a global technology company and the warm atmosphere of a family business?
Then become a part of LAPP!
Are you looking for an employer who can offer you both the exciting business world of a global technology company and the warm atmosphere of a family business?
Then become a part of LAPP!
Your tasks
- Responsibility for global digital service (main focus eKanban) and digital product sales activities in a competitive B2B market
- Establish direct communication with customers through various channels, ranging from online presentations to offline demonstrations of the promoted services
- Continuous supervision of service processes to ensure a high service quality
- Provide support to customers facing questions or issues with promoted digital services/products
- Active role in the project management of digital services and products to ensure that customer requirements are funneled back into the development pipeline
- Through thorough documentation of customer insights, work closely with the innovation department on new business opportunities based on real world customer problems and insights (market pull)
- Responsibility to co-develop a global implementation strategy for sales of digital services
Your profile
- Bachelor’s or Master’s degree in Business, marketing, or a related field or comparable degree
- Proven track record in sales, preferably digital services and digital products in a B2B context
- Previous experience collaborating with cross-functional teams as well as a proactive and results-oriented mindset
- Adaptability to a dynamic and innovative work environment
- Thorough experience with agile working methods and familiarity with project management tools and methodologies
- Exceptional communication, interpersonal and intercultural skills
- Fluency in English and German (additional languages are a plus)
- Highly self-organized working style with strong organizational and time management skills
- Commitment to understanding and addressing customer needs and the dedication to ensure customer satisfaction and problem resolution
- Enthusiasm to proactively co-create and execute ambitious projects
- SAP knowledge is beneficial
Good reasons for LAPP
- Variety of tasks and responsibilities & plenty of scope for ideas
- Value-based family business
- Global player with flat hierarchies
- Flexible working hours models & home Office
- Work life balance due to the possibility to swap shifts
- Social benefits and discounts such as job train ticket & private parcel acceptance
- Personnel development, onboarding & individual support
- Annual international soccer- & volleyball tournament
- Public transport connection directly at station „Lapp Kabel“
- Sports- & health activities and healthy canteen
- Consulting in social and care services
Contact
Lapp Service GmbH · Oskar-Lapp-Street 2 · 70565 Stuttgart
We are happy to answer any questions you may have in advance
We are happy to answer any questions you may have in advance
- Leonie Seitz
- HR Business Partner & Teamlead HR Generalisten
- +49711/7838-3021
